Terms & Conditions

About Us Access Irrigation Ltd are one of the UK's longest established irrigation companies, based in Crick in Northamptonshire. We trade in a business to business environment and all prices quoted are exclusive of VAT. For the purposes of the Consumer Rights Act 2015, customers are treated as presenting themselves as a business purchasing from a trade outlet with a trade account. As well as selling irrigation components, we design complete irrigation systems for the commercial landscape and horticultural sectors.

Access Irrigation Ltd
17 Yelvertoft Road
Crick
Northampton
NN6 7XS
United Kingdom

Phone: 01788 823811
Fax: 01788 824256

Email: sales@access-irrigation.co.uk

Reg No: 1291598
VAT No: GB 273 9355 29

All orders are subject to our Terms and Conditions of Sale, a full copy of which is available to download below. The information outlined in the following paragraphs is a brief summary of our full terms.

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Tax Charges For orders made from the UK or the European Union,  VAT is added at the current rate. All other orders are VAT free.

Credit Card Security When the order is placed at our website, credit cards are processed by a specialist card processing authority to comply with current card security policies. They are not held in clear text on any web site.

Guarantee Any good delivered damaged must be signed for as damaged and notified to us immediately in writing; otherwise no claims can be made.

Reaching Us If you need to reach us, please email us using the link on the contact us page, alternatively, you can call on 01788 823811 (International +44 1788 823811) or fax us on 01788 824256 or write to us at 17 Yelvertoft Road Crick Northampton NN6 7XS United Kingdom

Returns Policy Where a stock item has been ordered incorrectly, or is no longer required it can be returned, subject to prior agreement and completion of a returns form. Access will issue a credit for goods in a re-saleable condition less a 15% restocking charge and any carriage costs incurred.

Special order items will not normally be accepted back in stock.

For UK consumers, your rights to return goods are protected under theConsumer Contracts Regulations 2013. Under this act, a consumer is defined as "an individual acting for purpses which are wholy or mainly outside that individuals trade, business, craft or profession". If you are a consumer under this definition, and wish to cancel your order, please let us know in writing within 16 days of receipt. You need to arrange to get the goods back to our premises in Crick within 28 days of receipt. The cost of returning the goods to be borne by the consumer. Goods must be in a re-saleable condition upon return. Any goods which in the opinion of Access Irrigation Ltd are not in a re-saleable condition will not be refunded.

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Terms and Conditions of Sale.pdf254.84 KB

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Printed from http://www.access-irrigation.co.uk/terms